Zero Tolerance

We operate a zero tolerance policy and do not tolerate verbally abusive and physically violent patients, nor accept patients who have involved themselves in theft or deception against the practice, staff, or another patient .

Any display of the above by any patient will be removed from the practice register and will be added onto the Zero Tolerance Register.

If patients are added onto the register they may not be able to register with any practice to access medical services other than that appointed by the Birmingham Shared Services team.

Please could you view the Friends and Family Test Page to leave a review of the practice
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